He opened the details page of the colleague in Outlook for the phone number. He selects the number and does a CTRL-C to copy it. Next he goes to the the phone and and starts hunting for CTRL-V buttons on the keypad!
For two moment his entire being was unthinkingly expecting the number to actually pop up on screen as soon as he did a CTRL-V!
This was the height of laziness, stupidity and technology induced fried brain.
Well, actually it could be the next technological innovation too :P